Love my new 2000 plus generator! It’s all well thought out and designed. Easy to use and set up. My only critique is that I wish there was a security spot to chain/lock the generator.

I like what I purchased. I’m a little disappointed in how difficult it is to use your system with non Jackery devices. Connection seems to be unbelievably difficult. If you insist on using your proprietary connections…you should also provide adapters and connectivity components so you devices can be easily integrated into systems already in place. Why do you not have a dc/dc automoblie charger that comes with Jackery connection points? A little frustrating to spend thousands of dollars and the have jury-rigged connections that you need.

The generator is a good generator. I did try to plug in a heater for that generator and that heater only lasted about one hour on one charge really not as long as I expected but considering that the generator is 1500 W, I can see that I’m going to try to plug in Solar panels and see how that works

Our city had been under power cuts due to Santa Ana winds. After reading about Jackery and watching people making videos during their use, I bought two 300 generators from Best Buy. I needed something right away. After learning that two 300s won’t be enough for two full size refrigerators, I went to Home Depot and bought a Jackery Explorer 1500 with a 100 w panel. I used all three of them for couple of days and end up ordering 2000 plus on Jackery’s website. I would charge all three under sun during day, and then go to our relatives to charge them fully over night. Power was restored after three nights and another power cut was scheduled for next five days. On the second day, we received Jackery 2000 with two 200 w panels and we used all four generators to the best of their ability. Until one night, temperature was freezing cold. My wife and I had to stay awake and keep our 10 month baby warm with blankets. Next night too the temperature was freezing and I had bought portable heater for my baby’s area. But neither jackery kept it going long enough to warm up his room. Next day after searching for gas generator within 60 miles radius I ended up with a 4000 w generator from Home Depot. I didn’t had time, money, or energy to build a Jackery power station to power our house. It seemed 5000 plus with an extended battery would be sufficient, but a 13000 w duel fuel generator sounded a better plan and I bought one online.
The decisions made were based on things available and at the times they were available. We own an EV, harnessing suns energy seemed great, but powering a refrigerator and running a warm air blower furnace is very different and real.
Perhaps, someday I may look into Jackery, when they’re more affordable for our home use.

Just unboxed my new Jackery SolarGenerator 2000+. Packaging is superb. Very easy to understand instructions. Was plugged in and charging within just minutes, literally. I am happy to have this for safety and security. I plan to add more battery and solar units as budget allows.