

















































































Jackery 5000 Plus offers 5-60kWh of high capacity, capable of powering appliances such as refrigerators, ovens, coffee makers, and induction cookers during power outages.
Jackery 5000Plus features a 0ms UPS seamless switch, providing uninterrupted power for wireless networks, TVs, and gaming consoles in the living room.
The Jackery 5000 Plus is RV-ready, directly compatible with NEMA 14-50 outlets . For NEMA TT-30 outlets, simply use an adapter (NEMA L14-30 to NEMA TT-30 or NEMA 14-50 to NEMA TT-30) to connect seamlessly, making it versatile for various RV setups.
Jackery 5000 Plus offers a 0ms UPS switch, ensuring uninterrupted power for critical devices such as refrigerators, computers, home servers, routers, and ventilators, keeping your essential appliances running seamlessly.
Jackery 5000 Plus features 120V/240V dual voltage for enhanced compatibility, supporting a wider range of devices like dryers, garment steamers, and washing machines, making it versatile for household needs.
Jackery 5000 Plus delivers 7.2-14.4kW of output power, supporting high-power devices like your lawn mower, vacuum cleaner, and electric drill.
Calculate the running time
Input power does not exceed the maximum AC output of Explorer 5000 Plus (7200W)
Expected Running Time
An adapotor is needed for the connection.
Smart Transfer Switch Installation Guidance
Smart Transfer Switch
Installation Guidance
You may use your own certified electrician or handle the STS installation yourself (if you are certified) at your own expense. The STS User Guide and installation videos are available on our website for your reference. Jackery has partnered with third-party installation companies to provide installation services for US customers. We highly recommend contacting Jackery for installation, training, and certification before proceeding with your installation.
Once you receive your Jackery 5000 Plus and the STS, please complete the online STS Installation Request Form and contact Jackery to initiate the installation process. A representative from our partnered installation company will reach out to discuss logistics and service coverage in your area. An assigned electrician will collaborate with you on scheduling, on-site surveys, installation details, and costs. If you have any questions or concerns about your installation, you can always contact Jackery via email at hello@jackery.com or by phone at 888.502.2236.
Installation service is limited to designated areas. See T&C for details.
Any certified electrician should be able to install the Jackery Smart Transfer Switch (STS). To simplify the process for our customers, we’ve partnered with SupTech to provide installation services.
There are two primary methods for installing STS. You can also refer to the STS User Guide, and installation videos available on our website.
A. Self-Sourcing Qualified Electricians for Installation
B. Recommendation of SupTech
SupTech contact information is as follows:
Email: installation@suptech.global
Call: 213-457-3409 or 323-412-5103
Once you receive your Jackery 5000 Plus and the STS, if you are unable to find an electrician to install it, please fill out the provided questionnaire and contact either SupTech to initiate the installation process. A representative from SupTech will reach out to discuss logistics and service coverage in your area. All matters related to scheduling, on-site surveys, installation, and costs will be managed directly between you and SupTech.
Installation service is limited to designated areas. See T&C for details.
Jackery Explorer 2000 Pro Portable Power Station
DOWNLOADExactly what I wanted for hurricane preparation.
This is the most powerful solar generator we have had.
The entire 5000 plus bundle arrived within 3 days of ordering it. High quality product with amazing power generation capabilities. I will be purchasing a second bundle in order to increase our kwh to 60.
Product works great and was easy to install and integrated into my home. I bought two Explorer 5000's and a Smart Transfer Switch and didn't realize the cable that connects them comes with the switch and only comes with one, then found out they didn't have any available to order online yet. I reached out asking if I could somehow buy one anyways to complete my set up and they responded in less than 12 hours that they would ship one out to me free of charge! Only complaint so far is the system works too well as a back-up and TOU reduction system and now I want to be able to go semi-off-grid so will need to buy additional batteries when I have more money!
Awesome back-up unit. The wheels are pretty good. Took almost a week to charge the inverter and battery pack via the two Solar Saga panels but we've got poor solar exposure, especially in the winter. The controls are good and the LCD screen is informative. 3 hours of home theater use (roughly 130 watts/hour) consumes about 10-15% of the inverter's charge. Everyone wants more power, but batteries are heavy and this unit seems like a good compromise between weight and capacity. I have not tried to start our 240V 1HP submersible pump, but the Jackery should be capable. If you're thinking of using this as emergency backup or portable power, I would strongly suggest investing in several big solar panels and wiring them so you can use the Hi-Voltage Solar input. The two portable panels are nice to have but won't keep up with your home loads unless/even if you trim everything to the bone.
More