Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus Jackery Explorer 5000 Plus Jackery Explorer 5000 Plus Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus
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Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
Jackery Explorer 5000 Plus
2-5 business days shipping
5 Years Warranty
30-Day Money back
Jackery Explorer 5000 Plus
$3,499.00
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  • Get up to 30% in Rebates. Click for information >
  • 5-60kWh Capacity & 7.2-14.4kW Output for reliable home backup power lasting up to 2 weeks.
  • 120V/240V dual voltage enhances compatibility, supporting more loads like dryers, water pumps, ovens, ACs, EVs, RVs, etc.
  • Fully charges in 1.7 hours, compatible with AC, high-voltage PV (4000W, 135-450V), low-voltage PV (1200W, <60V), and more.
  • UPS 0 ms switchover for uninterrupted power to essential devices.
  • Next-gen LiFePO4 battery lasts over 10 years, including a 5-year warranty + 2 optional years.
  • ChargeShield 2.0 for advanced protection and efficient charging.
  • Smart App Control: Remotely monitor and manage power usage, with scheduled charge/discharge settings for efficiency.
  • Compact & Quiet Design: Features optimized CTB structure, equipped with wheels and a pull handle, maintaining a low noise level of just 30 dB.
  • Solar Integration: Connects with Jackery 500X solar panels, 25% higher efficiency.
  • Founded in 2012 in California, Jackery has earned the trust of over 4 million users and received more than 150,000 positive reviews.
  • Learn more about Jackery Explorer 5000 Plus>
  • Learn more about Jackery Smart Transfer Switch>

  • Explorer 5000 Plus
  • Explorer 5000 Plus + Smart Transfer Switch
  • Explorer 5000 Plus + SolarSaga 500 X x 2
  • Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch
  • Explorer 5000 Plus (10kWh) + Smart Transfer Switch
$3,499.00 $-3499 OFF

Jackery Explorer 5000 Plus

  • FEATURES
  • TECH SPECS
  • FAQS
  • INSTALLATION GUIDE
  • REVIEWS
FEATURES
TECH SPECS
FAQS
INSTALLATION GUIDE
REVIEWS
Jackery Explorer 5000 Plus offers powerful, eco-friendly home backup with 5-60kWh capacity and dual voltage output (120V/240V). It supports various appliances during outages with 12 output ports, 7.2-14.4kW power, and a 0ms UPS switch for seamless operation of essential devices like fridges, computers, home servers, routers, and ventilators. Smart app control and multiple charging options add convenience, while its zero-emission design ensures safe indoor use.
FEATURES SUMMARY
Kitchen
Living Room
RV
Office
Laundry Room
Yard

Jackery 5000 Plus offers 5-60kWh of high capacity, capable of powering appliances such as refrigerators, ovens, coffee makers, and induction cookers during power outages.

Jackery 5000Plus features a 0ms UPS seamless switch, providing uninterrupted power for wireless networks, TVs, and gaming consoles in the living room.

The Jackery 5000 Plus is RV-ready, directly compatible with NEMA 14-50 outlets . For NEMA TT-30 outlets, simply use an adapter (NEMA L14-30 to NEMA TT-30 or NEMA 14-50 to NEMA TT-30) to connect seamlessly, making it versatile for various RV setups.

Jackery 5000 Plus offers a 0ms UPS switch, ensuring uninterrupted power for critical devices such as refrigerators, computers, home servers, routers, and ventilators, keeping your essential appliances running seamlessly.

Jackery 5000 Plus features 120V/240V dual voltage for enhanced compatibility, supporting a wider range of devices like dryers, garment steamers, and washing machines, making it versatile for household needs.

Jackery 5000 Plus delivers 7.2-14.4kW of output power, supporting high-power devices like your lawn mower, vacuum cleaner, and electric drill.
5 WAYS TO CHARGE
AC charging: 1800W, 3.5 hours
Charging via Smart Transfer Switch: 4000W, 1.7 hours
Solar charging (500X x 2): 1000W, 6.5 hours
Note: The 6.5-hour charge time requires 500X x 2 solar panels in a DIY flat placement with adjustable angles.
High-voltage PV charging: 4000W, 1.7 hours
Hybrid Charging (AC, Solar Panels, and Smart Transfer Switch): 4000W, 1.7 hours
AC charging: 1800W, 3.5 hours
Charging via Smart Transfer Switch: 4000W, 1.7 hours
Solar charging (500X x 2): 1000W, 6.5 hours
Note: The 6.5-hour charge time requires 500X x 2 solar panels in a DIY flat placement with adjustable angles.
High-voltage PV charging: 4000W, 1.7 hours
Hybrid Charging (AC, Solar Panels, and Smart Transfer Switch): 4000W, 1.7 hours
Power devices directly
Connect with smart transfer switch
Connect with manual transfer switch

An adapotor is needed for the connection.

See Products in Action

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Product Comparison
Solar Panels Compatible With The 5000 Plus
Mixing different models of solar panels is not recommended. When connecting more than two solar panels simultaneously, the Jackery Solar Panel Connector is required. And to maximize the power output of the SolarSaga 500X, please do not connect more than six 85W solar panels in parallel to a single DC8020 input port.

Smart Transfer Switch Installation Guidance

Smart Transfer Switch

Installation Guidance

Any certified electrician should be able to install the Jackery Smart Transfer Switch (STS). To simplify the process for our U.S. customers, we’ve partnered with SupTech to provide installation services.

If you prefer to use your own electrician, handle the STS installation yourself (if you are certified), or if your area is beyond SupTech’s service coverage, you may do so at your own expense. We highly recommend contacting SupTech for training and certification before proceeding with the installation. You can also refer to the STS User Guide, and installation videos available on our website.

SupTech contact information is as follows:

  • Email: installation@suptech.global
  • Call: 213.457.3409 or 323.412.5103

Once you receive your Jackery 5000 Plus and the STS, please complete the provided questionnaire and contact SupTech to begin the installation process. A SupTech representative will reach out to discuss logistics and service coverage in your area. All matters related to scheduling, on-site surveys, installation, and costs will be managed directly between you and SupTech.

Installation service is limited to designated areas. See T&C for details.

Any certified electrician should be able to install the Jackery Smart Transfer Switch (STS). To simplify the process for our U.S. customers, we’ve partnered with SupTech to provide installation services.

If you prefer to use your own electrician, handle the STS installation yourself (if you are certified), or if your area is beyond SupTech’s service coverage, you may do so at your own expense. We highly recommend contacting SupTech for training and certification before proceeding with the installation. You can also refer to the STS User Guide, and installation videos available on our website.

SupTech contact information is as follows:

  • Email: installation@suptech.global
  • Call: 213.457.3409 or 323.412.5103

Once you receive your Jackery 5000 Plus and the STS, please complete the provided questionnaire and contact SupTech to begin the installation process. A SupTech representative will reach out to discuss logistics and service coverage in your area. All matters related to scheduling, on-site surveys, installation, and costs will be managed directly between you and SupTech.

Installation service is limited to designated areas. See T&C for details.

Product Details

Specs in Pictures

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Jackery Explorer 5000 Plus Portable Power Station
  • LCD
  • Cigarette Lighter Port
  • DC Button
  • AC Button
  • Main Power Button
  • USB-C Output
  • USB-A Output
  • USB Button
  • AC Output (NEMA 5-20)
Jackery Smart Transfer Switch
Jackery SolarSaga 500X
Jackery Battery Pack 5000 Plus

Specs

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What's in The Box

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Explorer 5000 Plus

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  • Jackery Explorer 5000 Plus*1
  • AC Charging Cable*1
  • MC4 Wrench*1

Explorer 5000 Plus + Smart Transfer Switch

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  • Jackery Explorer 5000 Plus *1
  • AC Charging Cable*1
  • MC4 Wrench*1
  • Jackery Smart Transfer Switch*1
  • Power Input/Output Cable*1
  • Wall Bracket*2
  • M4 Phillips Flat Head Screw*4

Explorer 5000 Plus + SolarSaga 500 X x 2

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  • Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）
  • Jackery SolarSaga 500 X Package*2（Jackery SolarSaga 85 x 6, Solar Charging Cable, Storage Bag, Hinge x 10, Ground Stakes x 8, Hex Key, Screw x 40, Anderson Rubber Plug x 2, Compass Carabiner）

Explorer 5000 Plus + SolarSaga 500 X x 2 + Smart Transfer Switch

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  • Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）
  • Jackery Smart Transfer Switch Package（Jackery Smart Transfer Switch, Marking-off Template, Power Input/Output Cable, 2*Wall Bracket, 4*M4 Phillips Flat Head Screw）
  • Jackery SolarSaga 500X Package*2（Jackery SolarSaga 85 x 6, Solar Charging Cable, Storage Bag, Hinge x 10, Ground Stakes x 8, Hex Key, Screw x 40, Anderson Rubber Plug x 2, Compass Carabiner）

Explorer 5000 Plus (10kWh) + Smart Transfer Switch

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  • Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）
  • Jackery Smart Transfer Switch Package（Jackery Smart Transfer Switch, Marking-off Template, Power Input/Output Cable, 2*Wall Bracket, 4*M4 Phillips Flat Head Screw）
  • Jackery Battery Pack 5000 Plus (Jackery Battery Pack 5000 Plus, Expansion Cable)

User Manual

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Jackery Explorer 2000 Pro Portable Power Station

 DOWNLOAD
FAQS
  • Is E5000Plus compatible with all the Jackery Solar Panels?
    The charging port of the E5000 Plus has dimensions of 805520, making it compatible with all the solar panels we currently have on sale. If you have older versions of solar panels with capacities of 60W/100W/200W, you will need to use a 7909-to-8082 adapter.
  • Can the E5000Plus be used in parallel with the E2000lus, E1000Plus, or their additional power packs simultaneously?
    No, they are distinct products with varying voltage, current, and power specifications, rendering them incompatible for simultaneous parallel use.
  • Is the exterior material fireproof? What is the fire-proof level?
    It uses the highest 94V-0 fireproof material required by American UL
  • Can the E5000Plus Battery Pack charge my device separately?
    No, the Battery Pack need to be connected to the E5000Plus power station for charging.
  • How would I integrate the 5000+ into my existing system? Can the E5000Plus be connected to our home circuit system and work as UPS?
    Yes, E5000Plus supports connecting to your home circuit system and you can insert it into by TS/Inlet box/TST.If the E5000Plus is solely connected to home circuits and the Online UPS mode is selected in the APP, it will immediately power on upon detecting a power outage. However, if the E5000Plus is connected to the Transfer Swift, the response time in the event of a power failure will be 20 milliseconds due to the Transfer Swift's capabilities.
  • Can the Jackery Explorer 5000 Plus be used with outdoor solar panels while the main unit stays indoors? Are extended cables available, and is there a recommended length limit?
    Yes, you can extend the connection indefinitely by purchasing the Jackery 5M DC extension cable, though longer connections may reduce solar charging efficiency.
  • How much does it cost for installation of the smart switch?
    The cost is typically 1500-2000 USD, but it may vary depending on your location and specific home conditions. For details, you can discuss with our certified installer after placing an order or consult a local electrician.
  • Does the 5000 Plus support compatibility and connection with the 2000 Plus and similar models?
    The 5000 Plus and 2000 Plus can charge each other by connecting each unit's AC input to the other’s AC output.
  • Does the smart transfer switch accomodate more than one 5000?
    Yes, the Jackery Smart Transfer Switch supports connecting two Explorer 5000 Plus units in parallel, allowing for increased power capacity and redundancy in your home power system.
  • Is the 5000 expandable?how to increase the capacity of the 5000 plus？
    The Jackery 5000 Plus is expandable, offering an initial 5kWh. Connecting one 5000 Plus unit with a 5000 Plus Battery Pack provides 10kWh, expandable up to 5 Battery Packs for a total of 30kWh. With two 5000 Plus units and 10 Battery Packs, you can reach a maximum of 60kWh.
  • Can the E5000 Plus be used in parallel with other Jackery products that support parallel usage? Can products from other brands be used in parallel with Jackery products?
    The E5000 Plus supports parallel usage of two E5000 Plus units via STS. It does not support parallel usage with other Jackery power station products or with products from other brands.
Installation FAQs
  • Who is eligible to install the Jackery Smart Transfer Switch (STS)?
    Any certified electrician should be able to install the STS.
  • Can I use my own electrician or by myself?
    Yes, you may use your own certified electrician, or handle the STS installation yourself (if you are certified), at your own expense. We highly recommend contacting SupTech for training and certification before proceeding with the installation. You can also refer to the STS User Guide, FAQs, and installation videos available on our website.
  • Does Jackery provide installation services for the STS?
    Jackery does not install the STS but we’ve partnered with SupTech to provide installation services for U.S. customers in over 20 states.
  • Who should I contact for my installation—Jackery or SupTech?
    If you choose to use SupTech’s services, please contact them directly using the following information: Email: installation@suptech.global or Call: 213.457.3409 or 323.412.5103
  • What information do I need to provide SupTech for my installation?
    SupTech will send you a questionnaire to begin the installation process.You should prepare your order information, contact information including your email, phone number and address for the installation.
  • I’ve completed the questionnaire and contacted SupTech but haven’t received a response. What should I do?
    Ensure that the email and phone number you provided are correct. Also, check your Spam folder. If you still don’t receive a response, contact SupTech again. A representative will reach out to you.
  • SupTech scheduled an electrician for me, but I haven’t heard from them. What should I do?
    Check your Spam folder first. If there’s still no response, contact SupTech again for assistance.
  • What if the electrician is unable to provide service on time or cannot be contacted?
    The customer should contact SupTech, who will assist in reaching the electrician or assign a new one.
  • What checks/inspections are performed before installation?
    The assigned electrician will perform a pre-installation inspection and conduct an on-site assessment to evaluate the installation area and determine the necessary materials. If an on-site visit is not feasible, a virtual inspection can be arranged.
  • How will I be notified of the installation quote?
    After completing the inspection, the electrician will prepare an installation quote and send it to the customer for confirmation. Installation will proceed only after the customer agrees to the quote.
  • What should I do if I have concerns or I'm dissatisfied with the quote?
    The customer can discuss the details of the quote with the electrician or SupTech to seek reasonable adjustments.
  • How is faulty or defective STS handled before, during or after the installation?
    The customer should contact Jackery customer service to arrange a return or replacement. Jackery will handle the return of the defective product and arrange for a replacement to be shipped to the customer’s home.
  • What should be done if issues arise during the installation?
    If any issues occur during the installation process, the electrician should promptly contact Jackery’s technical support team for assistance.
  • What should the electrician do if the on-site conditions differ from expectations?
    The electrician should immediately contact both the customer and SupTech to discuss solutions and adjust the installation plan accordingly.
  • Where Can I Find More Information About Installing the Jackery Smart Transfer Switch (STS)?
    If you need detailed guidance on installing the Jackery Smart Transfer Switch (STS), please visit installation service page at: https://www.jackery.com/pages/smart-transfer-switch-installation-service. This page provides service options, and additional support to ensure a smooth setup process.

Customer Reviews

Based on 6 reviews
67%
(4)
33%
(2)
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B
Bob Novak
Incomplete documentation

This is a DIY installation. The electrician in the installation video for the smart switch stated it is within DIY skill level. The battery pack arrived first and then the Explorer 5000. I connected the battery with both units off. The Explorer charged with the AC charging cable, the battery pack did not. The first support person said to push the display and power buttons. The 5000 does not have a button labeled display. The website troubleshooting has the same instructions only for other models. The second support person walked me through the correct procedure to reset the 5000 and it then charged the battery pack. The next issue was the battery not charging after connection to the smart transfer switch. I found tapping the battery charge indicator on the transfer switch in the app opens a screen with a charge now button that then fully charged the batteries. The working mode selection was set by default to only charge the batteries when the fell below 90%. None of this is in the printed or online documentation. I tested each of the 5000 outputs and everything is working. I still have three more circuits to move to the transfer switch before trying a power outage test. The equipment is well made and was well packaged. The documentation needs improvement.

C
Customer
Great product

It was delivered and it was everything they promised, great quality, I just ordered a extra Battery and will order more products later.

K
Kathi Stafford
Love it

I have been using jackery for sometime now. It’s been a blessing to have during the hurricanes in Florida. Looking forward to having the new addition the Jackery 5000 for my whole house back up.
Thank you Jackery.

C
Customer

Haven’t had the need to use yet, but hopefully will work fine for my needs. We have a bunch of outages due to weather/limbs!

P
Paul Semenoff
Jackery Explorer 5000+Smart Transfer Switch

The product is beautifully designed, comes packaged well and works very well. The switching to the backup power is almost instantaneous during an outage. I would have given 5 stars but I believe that Jackery needs to improve on their new customer support, including a more detailed startup guide and live support. There are various settings and set up procedures that the average homeowner will need help with and it was not easy to finally get the needed help.

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