How to Charge the Explorer 1000 v2 via AC Wall Outlet?

Connect the AC charging cable to the input port of the power station and plug it into the wall outlet.

How to turn on the Energy Saving Mode？

Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen

What is the emergency charging mode on the Explorer 1000 v2?

Under this mode, you can rapidly power up the portable power station using the AC charging method. When in emergency charging mode, the circular light indicating the state of charge (SOC) will blink at an increased pace. This emergency charge function can be activated or deactivated through the ...

How long is the Warranty of Explorer 1000 v2?

Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the offcial Jackery website, Jackery-branded third-party platforms, or local authorized dealers.

What is the recommended temperature of this product?

The recommended charging temperature for the product is between 0°C to 45°C (32°F to 113°F), and the discharging temperature is between -10°C to 45°C (14°F to 113°F). Operating the product outside this temperature range may restrict its charging and discharging capabilities, or even render it una...

Can I use this power station with medical devices, life-support equipment, business-critical systems, or other essential equipment?

For safety reasons, Jackery portable power stations are not recommended for use with medical devices, life-support equipment, data servers, or other applications where a power interruption could result in personal injury, loss of life, or significant property damage. We do not recommend using thi...